Rights/Responsibilities

Getting Assistance

 

Definitions...
Landlord: The owner of any real estate, such as a house, apartment building or land, that is leased or rented to another person, called the tenant.
Tenant: Anyone, including a corporation, who rents real property, with or without a house or structure, from the owner (called the landlord). The tenant may also be called the "lessee."
Right: Something that is due to a person or governmental body by law, tradition, or nature.
Responsibility, Responsible adj.: Answerable for one's conduct and obligations.


HOUSING FOR EVERYONE:
Is your Rental Home/Apartment Clean, Safe and Sanitary?


Rights & Responsibilities
California law protects tenants from having to live with inadequate or defective conditions. Defective conditions include roof leaks, no heat, plumbing problems and broken windows. The right to a clean, safe and sanitary home allows residents to seek repairs to secure their full rental value including good or improved living conditions.

This basic right of tenants carries the responsibility to keep a rental home/apartment clean, unharmed and orderly. Regular housekeeping, avoiding damage, and communication with the owner, landlord or manager (both oral and written) will generally support a healthy landlord - tenant relationship. Problems should be addressed as they arise

Tenants can avoid problems when they move in by listing all of the things that require or may soon require repairs. During the tenancy, tenants should report any event or need for repair in writing as soon as possible. Landlords must be given notice of any problems and a reasonable time to repair the defective conditions. Unless there is emergency, the law provides that thirty (30) days is considered reasonable. Thus, if a pipe breaks, the water heater bursts, or a ceiling begins to actually falls, repairs should be completed much more quickly. Keeping a copy of everything sent to the owner, landlord or manager will always- assist a tenant in protecting her/his rights.

California law protects tenants from having to live in poor or defective conditions.

The Law's Basic Requirements
California law provides the following list of livable conditions to help explain when a home is clean, safe and sanitary:

• A home shall be protected from wind and rain. The roof should be leak free, no holes in walls, and no broken windows or doors;
• Plumbing and gas pipes must work properly. The smell of gas when the stove is off and sewer back ups are not proper;
• Every home should have both hot and cold running water;
• Working heat under the control of the tenant is required;
• The home should have proper lighting and an electrical system that is safe and works. A problem exists if the electricity shuts off regularly from normal use;
• Common areas inside and outside the home must be free of garbage, dangerous materials, and pests like rodents or cockroaches;
• Garbage service and adequate cans must be maintained; and
• Floors, stairways, balconies and railings cannot be dangerous.

These are the basic needs of a clean, safe and sanitary home/apartment. An owner, landlord manager should be contacted in writing if these items are defective in a rental property. Tenants should seek legal advice (see back panel for assistance) if they fear that a request for repairs will result in a negative reaction from a landlord such as an eviction notice.

Code Enforcement of Defective Conditions
Code enforcement involves the inspection of a dwelling unit to determine if the property is in violation of either the Uniform Building Code and/or the Uniform Housing Code. These Codes establish the basis for determining if your home meets the minimum residential standards. A Code Enforcement Official will issue a Notice of Violation to the property owner if defective conditions exist at the rental unit. This notice formally requires repairs to be made by the owner within a reasonable period of time or penalties may be imposed.

In addition, the Redwood City Municipal Code may give further protection and allow additional concerns to be inspected or otherwise addressed. For example, Redwood City Municipal Code Section 14.72 allows an inspector to investigate and determine if there is a condition that could be considered a public nuisance. Some examples would be a hazardous or unsanitary premises, a collection of junk that creates a fire hazard, or any other condition which is a danger to the public peace, health, or safety.

Other property or building issues which can be inspected by either Redwood City Code Enforcement Officers or the San Mateo County Environmental Health Services Department include: asbestos fears; standing water; gas leaks; sewage spills or back ups; accumulated debris; the lack of a working or any smoke detector (battery replacement is a tenant's responsibility if it worked upon move in); and non-permitted improvements like unlawful secondary units. Redwood City Ordinance 2048 provides for relocation assistance if a unit is condemned due to Code Enforcement activities.

Unlawful Secondary Units
If a unit is not legal, often times the living standards are substandard. Some signs of an unlawful secondary unit include: the sharing of a utility meter; not having to pay for just your utility use; the lack of a proper mailbox; the acceptance of only cash for rent; and/or the lack of a written lease. Redwood City Building Inspectors as well as Code Enforcement Officers can determine if a rental unit is properly permitted and built according to Code.

Communication and Problem Solving
Communications between a landlord and tenant should be respectful and neither angry nor confrontational. Emergency situations can be calmly reported by telephone but should also be followed with a written note confirming the communication. Treating the situation in an overly emotional manner will only block communications. Be reasonable and let common sense be your guide. For example, a water heater should always be repaired within few days; a heater should be repaired within a few days if it is winter, wet outside, or particularly cold, a broken window, unless it is substantially missing or a danger, should be repaired within a week; dry rot, if there is no immediate safety concern, should be repaired within thirty (30) days.

Solutions beyond direct communications between a landlord and tenant include Code Enforcement Community Development Department assistance, and legal advice. Further information is available on the back panel. Other remedies such as repairing and deducting or, under unusual circumstances, withholding rent may become available if your landlord not respond to reasonable requests. These remedies have specific limits and requirements and legal advice concerning their use is generally recommended. The goal in obtaining a clean, safe and sanitary home or apartment includes minimizing the risk of an eviction notice in response to an assertion of basic rights.

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Copyright © 2002. The City of Redwood City, Housing. All rights reserved.